EQUIPMENT RENTAL · ENTERPRISE
AI‑Powered Warranty Claim Automation
AI‑Powered Warranty Claim Automation
THE CHALLENGE
United Rentals files warranty claims across multiple OEM manufacturer portals. Each claim required manual eligibility assessment, comment generation, and submission: a labor‑intensive process prone to missed filing windows and inconsistent documentation.
THE SOLUTION
Fable Innovations engineers embedded directly with the United Rentals team to design and build an end‑to‑end agentic AI system that predicts warranty eligibility, generates structured claim comments, and submits claims directly, replacing a manual workflow with a deterministic, auditable platform.
80%
LOWER COST THAN A TRADITIONAL BUILD
95%
REDUCTION IN CLAIM PROCESSING TIME
90%+
ACCURACY DETERMINING WORK ORDER ELIGIBILITY
4–6
FTEs OF MANUAL WORK AUTOMATED
